Default setting

There’s plenty of great research that shows that our actions are heavily biased by the default option. Given how important defaults are to our decision making, every once a while, it is helpful to ask ourselves – what is our default setting?

For instance, we can choose to:

– Trust or to doubt.

– Take responsibility or make excuses.

– Read a non-fiction book or scroll further down our Facebook feed.

– Ask the hard question or stay silent.

– Acknowledge mistakes and learn from them or pretend they didn’t happen.

– Observe or judge.

– Save or spend.

– Respond with fantastic attitude or be defensive and prickly.

– Love or hate.

– Exercise or watch TV.

– Care or be ambivalent.

Whatever the decision, our actions are likely to follow our default setting.

It is on us to choose wisely.

Five career priorities

There are five career priorities –

1. Location
2. Industry
3. Company
4. Role
5. Team/people

Every career choice we make comes back to how we solve for these. We can make career decisions easier for ourselves by keeping four things in mind.

First, we ought to know that it gets harder to change multiple priorities. If you are trying to change just a role or team within your company, that is likely among the easier things to do. It is harder to change companies, industries, locations. And, of course, it is harder to change two or three things at a time. That doesn’t mean it can’t be done. It is just very hard. Location can be particularly hard for those who weren’t born with American or European passports. And, for most people, graduate school tends to a way to enable such change.

Second, every time you make a move, it helps to create a stack rank of these priorities. What are you trying to achieve? And, at what cost? It is rare you are going to end up with the perfect combination. You have to know what you are willing to trade off. Also, I’ve noticed that when most folks make career decisions, they focus on points 1-4. That is natural. There is just one problem – the people we surround ourselves with have a massive impact on our daily well-being. So, beware ignoring the team/people priority.

Third, the first two priorities are the hardest to solve for. So, if we can find a way to resolve this or simply eliminate them, it’ll ease any transition. For example, if you are focused on one industry, you can now focus on four priorities instead of five.

Finally, the best way to think about career moves is to layer a longer term / directional perspective. Instead of attempting to change multiple priorities today, look to work on changing one or two at a time. For example, you can make a move across industries within the same role as a starting point. Then, attempt to change role and so on.

As a bonus point, it is easy to second guess your past career decisions when you try to make changes. It is easy to look around and feel “behind.” But, it is worth reminding ourselves that we’ve gotten here by doing the best we could with what we knew.

Now that we know better, we will do better.

First thing

What is the first thing that gets thrown out of the window when things get busy or difficult?

In my life, it used to be either sleep or exercise a few years ago. I know folk who would point to a good diet or reading good books. And, then there are others who would probably point to time with family.

The first thing thrown out of the window is very instructive because it generally points to the thing we take for granted. If we take our health for granted, we’d probably throw sleep, exercise or food. If we take our growth for granted, we’d probably throw books or learning. And, if we take our relationships for granted, we’d ignore them while we are busy.

All of these are the easy choices. That’s why we let go of them so easily when push comes to shove. But, more often than not, easy is a good proxy for wrong.

Every one of these falls under the “important and not urgent” bucket. And, we’ll never get to the important investments if all we do is fight fires every day. Furthermore, the challenge with many of these investments is that, unlike the urgent stuff, it doesn’t feel like our effort is paying off for the longest time.

Until it does.

Roads not taken

Our ability to reflect and see ourselves from an outside point of view is a big part of what makes us human. A side-effect of that ability is to dwell on roads not taken. We could spend days wondering about “what if I had..”

I’ve noticed two patterns whenever I think of roads not taken. First, I only consider the best outcomes from that road I didn’t take. If I’m thinking about an opportunity, I focus on the best case situation if I’d taken the opportunity and ignore any negative scenarios. Second, I neglect all the thought I’d put into making the decision.

Hindsight is always 20:20, of course. There is definitely a lot to be learnt from observing our past behavior. But, we must only move to correct something if we see a distinct pattern. For example, if we find ourselves repeatedly over-weighting risk in our decisions, there’s good reason to be mindful of that the next time we find ourselves making an important decision.

Beyond that, fantasizing about roads not taken is a pointless exercise. We must learn to build a solid decision making process and then trust that process. To do otherwise is just to invite unhappiness. Besides, it is worth remembering that our current state is a result of the best decisions we could have taken given what we knew. So, in theory, we did our best with the cards we were dealt. That’s all we can do.

We just have to keep the faith that we’ll push ourselves to learn from what is happening to us and, over time, to know better. And, when we know better, we will do better.

Unintended consequences

Most decisions we make have unintended consequences. These unintended consequences are typically caused by the downstream effects of a decision, i.e., your decision results in something (that you likely hoped for), that, in turn, causes something you probably didn’t intend.

There are 2 ways to avoid negative unintended consequences –

1. Experience. If you’ve experienced it before, you know what to expect and how to guard against it. This is how good lawyers earn their keep. They are fantastic at scouring all available legal literature to make sure you are protected from negative consequences of important decisions.

2. Developing the discipline to let it play out in your head. While experience is ideal, if we’re learning and growing, it is likely that we’re exposing ourselves to new situations. And, developing the discipline to let the trickle down effects of our decisions play out in our head is vital to making good decisions. Lazy decision making has bad consequences – a decision whose immediate effects may look good may have bad after-effects. It is only when we make the effort to let decisions play out in our head do we understand the real trade-offs involved. Making decisions by understanding trade-offs to the best extent possible is good strategy.

A simple example of this is letting people schedule times on your calendar for meetings at random. If you have meetings scheduled every 2 hours every day this week, say goodbye to doing work that matters.

The interesting thing about letting the effects of decisions play out in your head is that you often realize that, while the context may be different, you’ve experienced something similar in the past. And, when realize you’ve seen the movie before, you also know exactly how it ends.

unintended consequences, decisions

Tension everywhere

For managers – between structure and ambiguity.

For CEO’s – between centralization and decentralization.

For survey creators – between question rich surveys that will yield many an insight and shorter surveys that will actually be completed.

For teachers and coaches – between the stretch zone and panic zone.

For us – between life, work and everything else we want to prioritize.

… and so on.

Tension is a key part of what makes anything great. It is impossible to get something “just right” without the right amount of tension. And, getting it “just right” requires us to accept the fact that it’ll exist, embrace the idea that we won’t always get it right and keep plugging away.
tensionTension accompanies us at every step and in every decision we make. Great strategy is making decisions with a clear understanding of the tension/trade-offs involved. As with most challenging life lessons, awareness is the first step.

The “Decisive” LearnoGraphic – A pictorial guide to making better decisions

Chip and Dan Heath published a fantastic book on decision making called “Decisive.”

We loved it so much that we spent many hours discussing it and summarizing it. Creating a “LearnoGraphic” felt like a natural next step.

Do check it out and do let us know what you think.


We hope you find it useful!