Executives and the top 3 company priorities

Inc. magazine once asked executives at 600 companies for an estimate of the percentage of their workforce who could name the top 3 company priorities.

The average executive estimate: 64%.

Actual: 2%.

While this could be a discussion on executive disconnects, the truth is that such disconnects are the default state for all of us.

As a consequence of spending most (all?) of our time in our own heads, we overestimate how many of our users understand our product, how many of our key stakeholders understand our priorities, and how often we make a point that sticks.

The only path forward: when we attempt to build or communicate something, simplify + over communicate by a factor of 10.

Will and resources

“In any game, there are always two currencies required to play – will and resources.” | Simon Sinek in “The Infinite Game”

It is natural to focus on the more tangible “resources” when we think of accomplishing what we want to accomplish.

But, will counts for a lot. Impact driven by great teams is as much a result of their collective will as it is from the resources they possess.

And, at elite levels of performance, it is often will that makes the decisive difference.

A willingness to begin again

Much of our ability to build the habits we want to build and thus design the life we want to have relies on our willingness to begin again.

We don’t need to wait till the end of a calendar year or for a birthday or some other “significant” date to renew our commitments.

Today can be just as significant if we simply begin again.

As every habit worth building will likely require us to recommit to it, building the mental flexibility to begin again turns out to be among the most powerful habit building tools we have on our hands.

Read from cover to cover

“This is not a book to be read from cover to cover and then put away. Live with it, pick it up frequently, and more importantly, put it down frequently, or spend more time holding it than reading it. Many readers will feel naturally inclined to stop reading after each entry, to pause, reflect, become still. It is always more helpful and more important to stop reading than to continue reading.” | Eckhart Tolle in his book “Stillness Speaks”

“It is always more helpful and more important to stop reading than to continue reading” is a beautiful way to think about learning from what we read.

The most accessible form of therapy

Someone I know believes that a key part of their role as a manager is as a therapist. Their reasoning is straightforward – “Everybody needs a shrink. And, it is often the manager’s role to be that person.”

I’ve come to believe in the “everybody needs a shrink” idea over time.

We all have work through complex situations and heady problems as part of our day-to-day. And, we benefit when we have someone in our lives who is committed to listening and helping without judging. Some of us hire a therapist or psychologist. Others are fortunate to have someone who plays that role in their lives during periods of need.

I’ve also come to believe that the most accessible form of therapy is writing.

If you’re feeling stuck or stressed, try writing about it.

If you’re feeling unclear about something, again, write (or type).

Don’t worry about writing well. Just put your thoughts down.

The act of doing so will clarify the situation.

While writing doesn’t and cannot replace the role of an effective therapist to a patient in need, it offers a great starting point. More regular writing is definitely a step that leads to better mental and emotional health. And, perhaps most importantly, it is an easily accessible step.

The onus is just on us to start.

The Pygmalion effect

In 1964, teachers in an elementary school in San Francisco were given the results of an IQ test. They learned the names of 20% of their class who were going to be “intellectual bloomers” – i.e., expected to record large IQ gains during the year.

A year later, a follow up IQ test found that the prediction came true – the bloomers did bloom. First grade bloomers even registered a gain of 27 IQ points(!) relative to the rest.

There was just one twist – the bloomers were selected completely at random. The cause of their bloom wasn’t their intellect as much as it was the belief their teachers had in them. That belief showed up in the feedback they received, the approval they were given, and the patience they were afforded.

56 years later, the “Pygmalion effect” still remains among the most powerful, inspiring, and mystical psychological findings.

It may just be at the core of why we describe some folks to be inspirational – their belief in our ability to be better.

Perhaps we could begin going down that path by starting with ourselves…

Recomitting to NVC

Marshall Rosenberg’s Non Violent Communication (NVC) was among the most impactful books I read in 2018. It came at a time when I needed a reminder that my default setting of attempting to “fight fire with fire” wasn’t working with our 2 year old.

While the lessons grasped from the book served me well in 2019, I’ve been feeling a resurgence of that familiar impatience with our kids in the past months.

It is clear that I haven’t learnt them yet – a good reminder to recommit to NVC. It was time to summon more patience, observe more, and raise my voice less.

Habits that matter take time to build. And, building them is an exercise in reminding ourselves to recommit.

Here’s to that.