When to be disappointed and when not to be

When to be disappointed
When you ‘mail it in’ instead of giving the process your best shot
When you don’t prepare as well as you should have
When you don’t perform to the best of your ability
When you don’t relax and enjoy the occasion

When not to be disappointed / when disappointment is wasted emotion
When you aren’t picked
When the result isn’t what you’d have liked
When there was someone more suited for what you were going for than you
When you didn’t click with the people you were in conversations with

When I was a secondary/high school student, I cared about my exam performance a great deal. And, the fact that my parents’ questions revolved around whether I had prepared well and given it my best shot used to infuriate me. I didn’t understand it and couldn’t get why they didn’t see my point – I didn’t care how well I prepared. I only cared that the results turned out good.

I was obviously wrong.

As you can tell, the message here isn’t ‘don’t be disappointed’ or ‘avoid disappointment.’ It is – learn when to be disappointed and when not to be. Be very disappointed if you didn’t do the process justice. And, use that disappointment to inform the next process. There is no excuse to make the same mistake twice.

If you did do the process justice, let go. This is hard to stomach. But, that’s about all you can do.

In the long run, doing the process justice is all that is going to matter. The cream always rises to the top..

If by Rudyard Kipling

There came a moment yesterday when I was reminded of ‘If’ by Rudyard Kipling. So, I whipped my phone out, searched for it and read it aloud.

I first read the poem in my English textbook in my 8th grade and I loved it. For the uninitiated, it is Kipling’s letter to his son. I’ve posted the poem here a few times in the past 7 years but, somehow, it never gets old. Even to this day, there are some lines I repeat to myself at times – “if you can trust yourself when all men doubt you, but make allowance for their doubting too,” “and yet don’t look too good, nor talk too wise,” and “if you can meet with Triumph and Disaster and treat those two imposters just the same.” There are many incredibly powerful lines and, no matter what your current emotional state or need may be, I trust you’ll find a line that resonates.


If you can keep your head when all about you
Are losing theirs and blaming it on you,
If you can trust yourself when all men doubt you,
But make allowance for their doubting too;
If you can wait and not be tired by waiting,
Or being lied about, don’t deal in lies,
Or being hated, don’t give way to hating,
And yet don’t look too good, nor talk too wise:

If you can dream—and not make dreams your master;
If you can think—and not make thoughts your aim;
If you can meet with Triumph and Disaster
And treat those two impostors just the same;
If you can bear to hear the truth you’ve spoken
Twisted by knaves to make a trap for fools,
Or watch the things you gave your life to, broken,
And stoop and build ’em up with worn-out tools:

If you can make one heap of all your winnings
And risk it on one turn of pitch-and-toss,
And lose, and start again at your beginnings
And never breathe a word about your loss;
If you can force your heart and nerve and sinew
To serve your turn long after they are gone,
And so hold on when there is nothing in you
Except the Will which says to them: ‘Hold on!’

If you can talk with crowds and keep your virtue,
Or walk with Kings—nor lose the common touch,
If neither foes nor loving friends can hurt you,
If all men count with you, but none too much;
If you can fill the unforgiving minute
With sixty seconds’ worth of distance run,
Yours is the Earth and everything that’s in it,
And—which is more—you’ll be a Man, my son!


He definitely left the best for the last and this also happens to be one of my mom’s favorite lines. “If you can fill the unforgiving minute with sixty seconds’ worth of distance run, yours is the world and everything that’s in it” – never a truer word spoken. Thank you, Mr.Kipling.

Chatter and MYOB

I reflected on a recent remark I heard about our age being the ‘age of chatter.’ Thanks to social media and the fact that every person has a megaphone and an audience (of sorts – depending on the medium), there is an unprecedented amount of talk about what’s going on in the present.

This presents a few challenges to people trying to get stuff done. For example, the start-up founder going through the struggle sees hundreds of reminders about fellow start-up founders who seem to be enjoying fame, glory and an abundance of venture capitalist attention. Some of these guys were his classmates at school and their lives seem ideal. Where did he go wrong?

The difficulty with all this chatter is that it is hard to differentiate between the signal and the noise. Additionally, even if some of these awesome success stories are accurate, they’re only accurate in the short term. The long game is a different matter altogether. However, as human beings, we are, on average, poor at thinking about the long term. So, some of this chatter can chip away at our self-confidence. And, self-confidence is a critical element of long term success.

The solution? MYOB – Mind Your Own Business.

Every person tends to have their own squiggly lined path to wherever they are headed. If they work well and hard, the squiggly lined path can generally be a little less squiggly. But, over time, things work out in one way or the other. And, if they don’t, we tend to learn something valuable – which isn’t a bad outcome. But, it is hard to keep this perspective if we try to process all the chatter around us.

So, it is vital we embrace MYOB. Keep calm, keep focused and keep plugging away. In the long run, good processes lead to good results.

Crazy odds and star stuff

It doesn’t really matter what you want to do – the odds are always crazy. Every time we move forward to accomplish something meaningful, we take on even crazier odds. Think about the entrepreneur who overcame incredible challenges to make a billion dollars. Did she stop then? No, she took on the challenge to do something even more worthwhile with that money.

If the odds of overcoming your next challenge are playing on your mind, just remember Carl Sagan’s note on the magic of this moment –

‘You are alive right this second. That is an amazing thing. When you consider the nearly infinite number of forks in the road that lead to any single person being born, you must be grateful that you’re you at this very second. Think of the enormous number of potential alternate universes where, for example, your great-great-grandparents never meet and you never come to be. Moreover, you have the pleasure of living on a planet where you have evolved to breathe the air, drink the water, and love the warmth of the closest star. You’re connected to the generations through DNA — and, even farther back, to the universe, because every cell in your body was cooked in the hearts of stars. We are star stuff, my dad famously said, and he made me feel that way.’

If the next challenge doesn’t quite work out, the one after that will. The odds will never get easier. But, as Carl Sagan points out, we are “star stuff.”

PS: An easy way to never forget we’re capable of magic – just give someone you like an unexpected hug and thank them for being amazing.

Digital workflow

First, I must say it is lovely to hear from you every time a post resonates with you. Whether it is via the comments or via the email, thank you so much for taking the time to write in. Your notes are much appreciated!

And, since a couple of you wrote in with thoughts on digital workflow in the past week, I thought I’d share my current digital workflow in rough order of where I spend most of my time (my combination is Lenovo Thinkpad Yoga, an iPad 2 and an iPhone 5) –

1. Microsoft OneNote (laptop) – This is where I organize my life. My OneNote has record of practically everything meaningful I’ve done in the past 6 years. It is an incredible tool. I find it a pleasure to use.

2. Outlook (laptop) + Sunrise (phone) – I’ve written about Outlook many a time. I prefer Outlook to Gmail. It just works for me. I’m less picky on the phone – just use the default Mail and Gmail apps. And, I use Sunrise as my calendar app on my phone. Sunrise doesn’t yet allow me to invite people on my Exchange server – but, aside from that, works really well.

3.. iTunes and iTunes Radio (laptop mainly). I have music on nearly throughout the day. And, I buy all my music on iTunes and enjoy listening to iTunes Radio when I’m in discovery mode. I like owning my music vs. renting it on Spotify.

4. Audible (phone) + Kindle (iPad). Awesome apps – this is how I do all my reading. Audible is for all non-fiction books and Kindle is largely for bed time reading.

5. Whatsapp (phone). Whatsapp is great – all my favorite groups are on Whatsapp and it makes for the best “keep-in-touch” tool for close friends.

6. Chrome + WordPress + Lastpass (laptop) – I am really liking WordPress after a few teething issues when I made the switch from blogger last year. And, Chrome and Lastpass are both awesome. If any website is important, it is on my bookmarks bar and the password is stored on my Lastpass.

7. Feedly (laptop) + Reeder (phone) – I use Feedly to aggregate my feeds. It works. And, I try and do most of my feed reading on Reeder. I love the Reeder app. It somehow makes reading news headlines, etc., feel easy.

8. Dropbox + Crashplan (laptop mostly) – All my files are on my Dropbox folder (I’ve accumulated 8.5 GB of free space and that works well). I back up my Dropbox stuff and my photos on Crashplan. Dropbox alone means I don’t ever have to worry about accessing a file – whether it is a document I’ve created or scanned copies of documents like my passport. And, Crashplan means I never have to back up anything on an external hard drive. That’s cool.

9. Google Drive and Microsoft Excel/PowerPoint/Word (laptop). Any team that I work with typically has a shared folder on my Google Drive. I also have a bunch of personal documents I keep on Google Drive. It just works and is great for collaboration. If I have to create documents, however, Microsoft Office is still my go to.

10. Envelopes (phone). To keep track of my finances. I use this along with Google Drive for budgeting.

11. FaceTime > Skype > Google Hangouts (iPad, Laptop). FaceTime is my favorite. Skype and Google Hangouts are used as and when necessary. I only wish FaceTime had conference facilities.

12. Facebook, Twitter, LinkedIn for different purposes (Laptop, iPhone). Facebook primarily for serendipitous staying-in-touch and sharing blog posts (Google+ too – though I’m not sure if anyone reads it on G+), Twitter for serendipitous checking to see what the people I follow are saying and LinkedIn as an amazing research tool before I meet anyone.

13. Google Authenticator. For 2 factor authentication. If you don’t have it, enable 2 factor authentication now!

14. Fitbit (pocket, phone). I’m not sure this counts as digital workflow but I enjoy carrying my Fitbit in my pocket. It has changed the way I think about walking and I push myself to hit the 10,000 steps / 8.7 kilometer mark at least 3 days in the week. I allow myself up to 2 Fitbit points out of my weekly exercise target of 7 for 2 days where I’ve hit the 10,000 steps goal.

That’s a wrap. As you can tell, I am more a laptop person than a phone person. I think I just prefer the big screen and I use my phone as a tool to get things done while I’m on the move / waiting.

Looking forward to hearing some of your workflows. Hope it helps.. and wish you all a great weekend!

The struggle and the road

There are many ideas that aren’t taught or discussed enough – personal finance, marriage, relationships, happiness, learning how to learn, and so on. In some way, the focus of this blog is about all these things (some more than others).

One such topic that I try to do justice to is what ex-entrepreneur and a16z venture capitalist Ben Horowitz terms ‘the struggle.’ I see the struggle as life’s way of testing our mental strength. And, mental strength is also one of those topics rarely discussed even if the idea of “grit” is beginning to surface in discussions around leadership and success. Ben describes it well.


The Struggle is when you are surrounded by people and you are all alone. The Struggle has no mercy.

The Struggle is not failure, but it causes failure. Especially if you are weak. Always if you are weak.

Every great entrepreneur from Steve Jobs to Mark Zuckerberg went through The Struggle and struggle they did, so you are not alone. But that does not mean that you will make it. You may not make it. That is why it is The Struggle.

The Struggle is where greatness comes from.


Ben describes it in the context of entrepreneurship. I think it is equally applicable to life. We’re all entrepreneurs and leaders of Me, Inc., after all. And, most of us have experienced the struggle at some point. And, if you’ve ever attempted to take initiative, start something, or ship something, you have definitely experienced the struggle. Once the romance of starting something new goes away, the struggle usually takes over.

The hard part about the struggle is that it is something you almost always have to face yourself. It is our customized mental strength regime – we just don’t know it. Yes, they often tend to be first world problems but that doesn’t make them any less difficult. Problems that test mental strength are often the hardest of them all. Depression and mental illnesses hit human beings regardless of their socioeconomic status.

Ben shares a few ideas in his post that might help. My favorite is “focus on the road.” He says – “When they teach you how to drive a racecar, they tell you to focus on the road when you go around a turn. They tell you that because if you focus on the wall, then you will drive straight into the wall. If you focus on how you might fail, then you will fail. Even if you only have one bullet left in the gun and you have to hit the target, focus on the target. You might not hit it, but you definitely won’t hit if you focus on other things.”

Thanks Ben, for sharing your wisdom. And, here’s to writing and discussing ideas that aren’t discussed enough.

Keeping perspective

The biggest challenge when things don’t work out is to keep perspective. And, here are 3 ideas that help me keep perspective –

1. Setbacks are as predictable as winters. Every “up” or few “ups” are followed by an inevitable “down.” Setbacks are guaranteed. We don’t always know their exact timings but, after a while, you pick up on the pattern. There’s no point being upset about winter. Put your winter clothes on and get to work!

2. You only need one thing to work out. Setbacks are often a matter of perception. We don’t need every element of our elaborately laid plan to work. Often, we just need one thing to work out – one venture capitalist to sign the term sheet, one opportunity to work on a cool project, etc. Hold out for that one thing.

3. You never know when it is a good day. This is my other favorite. It is hard to tell if a recent bad day was really a bad day. Things have a funny way of working out. And, looking back from a day in the future, a bad day could turn out to be the best thing that happened to you at that time. So, keep plugging away.

This definitely borders on the philosophical but I’ve found all too many times that you don’t get what you want. Instead, you get what you need in the end.

The message? Keep perspective when set backs happen. And, keep plugging away regardless..

Planting trees before you need the fruit

If you feel you need fruit 10 years from now, it is best to plant a tree today.

The trouble, though, is that you don’t often know what sort of fruit you’ll need. So, how do you strategically plant trees that’ll give you exactly what you need later?

While there might be minds who might be able to engineer such circumstances, an approach that might work better is to just plant trees anyway and tend them carefully as the years go by. Invest in people, in learning, in great relationships, in yourself and share what you learn on your journey. Create your own podcast, your own not-for-profit along the way, or join other creators who you feel are creating impact. And, no matter what you decide to do, approach it like a gardener would – plant, tend and nurture.

There is a chance that all the trees you plant will be useful. Most likely, it’ll turn out that a few are incredibly useful while many of the others aren’t. It really won’t matter. The journey would have been so much fun that the result will only feel like a small addendum. The truth about the final analysis is that there never is a final analysis. Any analysis is just a part of the greater journey.

And, as it turns out, it is rarely about the fruit. The fruit disappears in a few bites. The planting, however, lasts a lifetime. And, what a great way to spend a lifetime..

Why mobile and native ads are a big deal

There’s a lot of chatter about the mobile revolution in the mainstream press these days. In my views, the chatter isn’t nearly enough. Mobile is going to change how we do things at a fundamental level. To illustrate, I’d like to take a look at advertising – an industry that has changed a lot in the past decade. Advertising is also the engine that propelled Google’s incredible growth (and, given Google is the poster child of the modern day tech company, advertising is probably the engine for the web 2.0 as well) over the past decade. However, the very engine that propelled Google’s growth is is also turning out to be a problem thanks to mobile.

The other day, my wife was scrolling through her Facebook news feed to show me a video when we passed a native ad. She spent an extra second on the ad and continued to scroll down till we found the video.

Before we discuss it, let’s discuss what a native ad on Facebook looks like

Sidecar ad

 

And, now, let’s contrast it with a traditional search ad for the term “share car Chicago” – A Zipcar ad pops up.

 

Car Share search

 

The Zipcar ad on Google search takes up roughly 10% of my screen area while the Sidecar ad on Facebook takes up practically 100% of my screen area. In an age when attention is so precious, a native ad takes 100% of your attention for a few brief seconds.

The other interesting implication of native ads is the subconscious effect they have. My wife says she occasionally finds herself remembering a native ad she saw on Facebook and searching for more information. That’s not surprising.

And, finally, Facebook and the cookies on my browser have a ton of data on what I’m interested in, searching for, and shopping for and I’m sure these ads will get more relevant over time. This has equally big implications for niche social networks like LinkedIn (not sure 332M users is all that niche but let’s run with that), Twitter and Pinterest.

So, why is this a big deal? See this graph on Facebook’s mobile revenue growth from Statista.com

Facebook mobile revenue

Once Facebook flipped the switch on mobile in Q3 2012, they reached a run rate of about 1.5B dollars per quarter. Mobile devices are probably half of what they will be 2 years. Everyone at the Googleplex in Mountainview ought to be worried..

If that doesn’t feel a big enough deal, consider this – mobile is barely 10% of US ad spend. And, the US ad spend is worth $220B. Print ads still account for ~15%. This is changing, of course. And, this opportunity is going to be huge.

5 books that made an impact – from 2014

I generally do a “Book of the year” feature at the end of the year and realized I didn’t do it during the holiday season.

So, here’s a belated version of the 5 books that made a huge impact on me in 2014.

1. Decisive by Chip Heath and Dan Heath. Decisive has been the single biggest influence on my decision making. I was so inspired by the book that I created this learnographic with a talented friend, shared around 20 posts on decision making learnings from Decisive on this blog and even carry a small pocket card summarizing the framework.

It is an outstanding book and is one I’d recommend to every person interested in leading a better life. The quality of our decisions play a big role in the quality of our lives. This book helps improve the quality of those decisions.

2. The Hard thing about Hard Things by Ben Horowitz. The Hard Thing about Hard Things isn’t for everyone. That said, if you have an interest in technology, start-ups, building companies or leading teams, it is the closest a book comes to an instruction manual. Ben’s thinking on the topic of building a company is profound. And, I expect to read this book many times over in the next few years.

3. How an Economy Grows and Why it Crashes. One of my favorite parts about graduate school is learning how many of the building blocks of the world we live in actually work. And, this book provided me a great crash course in economics and the economy. It is a fun read. The book definitely has a political agenda and there are a few things about the theory espoused that aren’t perfect. However, it makes for a great read and is almost guaranteed to pique your interest in the working of the global economy.

4. The Everything Store by Brad Stone. I shared this book with a close friend who has been working in the tech industry for the past 3 years. He said he was so blown away by this book’s take on Amazon and Jeff Bezos that he’s started buying everything on Amazon.com. I wasn’t surprised.

For those interested in technology, entrepreneurship, retail, e-commerce, the phenomenon called Amazon.com or simply learning more about one of the greatest entrepreneur of this generation, this book is a must-read.

5. What To Do When It Is Your Turn by Seth Godin. Super biased recommendation here as I’ve shared before. But, hey, I’m talking about books that had an impact on me. :)

Other great books that almost made the list that I’d recommend in a heart beat – Give and Take by Adam Grant, In The Plex by Steven Levy (Google), The Goal by Eliyahu Goldratt (Operations Management), and Flash Boys/Boomerang/Moneyball by Michael Lewis. As for 2015, I have many books queued on my Audible – some of these are How to Fail at Almost Everything and Still Win Big by Dilbert creator Scott Adams, The Obstacle is the Way by Ryan Holiday, How Google Works by Eric Schmidt, How We Got To Now by Steven Johnson, The Art of Thinking Clealy by Rolf Dobelli among others. And, I’m reading Mastery by Robert Greene and The Innovators by Walter Isaacson now.

Thanks to tons of interesting reading in graduate school, I’ve been reading less than usual. I think I only read 19 books last year (I average 24 usually) and I expect a low yield year this year too (12 good books would be a big win). But, every few months, I share reviews on all books I’ve read on RohanRajiv.com and also share a summary of my notes on The BookBytes Project Tumblog – that will not change. Many of these make their way here. The tumblog is just the unedited version straight out of the Notes app on my phone.

Hope this helps. And, happy reading!