The 30 minute introductory conversation

There is no tool I’ve found to be more effective in 10x-ing the productivity of a working relationship than a 30 minute introductory conversation.

How it works: Before you need to collaborate with a colleague/partner on a project or request them for something, go for a coffee or walk outdoors with them. Then, spend that time getting to know them with your pick of questions. My favorites are – i) “Would love to get to know your story starting from when you were born…”, ii) “What is the dream?,” and iii) “What do you like doing when you have free time?”

(And, if they’re interested, share your story too :-))

As simple as this sounds, I’ve found that it is easy to forget to do this in the face of the many urgent things that need to get done.

And, yet, this knowledge leads to the the understanding and trust that enables us to collaborate effectively.

The dream upgrade

Go to a dream home and we’ll find a neighbor with a dreamier home.

Land that dream job and we’ll find colleagues working with a more interesting scope/better manager/cross functional team.

Get that wonderful car and we’ll find someone we know with a superior model.

Our default state is to normalize stuff we might have been dreaming about for the longest time and then look around for upgrades.

Beware that default state.

Happiness follows gratitude – not the other way around.

Nana korobi, ya oki

“Nana korobi, ya oki” is a Japanese proverb that roughly translates to “Fall down seven times, stand up eight.

We tend to be great scorekeepers of the times we fell.

Perhaps we ought to keep count of the number of times we stood up instead?

PS: Periodic reminder that failure is not the falling down. It is the staying down.

Sound writing style

A friend recommended Jason Zweig’s series on writing better. I started with the first post recently and loved it. There were two notes that stood out.

First, he cautions against writing in the first person – i.e., using phrases like “I think.” I’m not sure how much of this advice is relevant to writing a personal blog. But, it is advice I’ve heard before and I can see why it detracts from the content.

The second note that resonated was a quote on sound writing style from essayist H L Mencken –

“the essence of a sound style is that it cannot be reduced to rules — that it is a living and breathing thing, with something of the demoniacal in it — that it fits its proprietor tightly and yet ever so loosely, as his skin fits him. It is, in fact, quite as securely an integral part of him as that skin is…. In brief, a style is always the outward and visible symbol of a [writer], and it cannot be anything else. To attempt to teach it is as silly as to set up courses in making love.”

This hit home as I’ve wrestled a bunch with myself over the years on my writing style. For example, I’ve gone through phases where I made a concerted effort to avoid writing in the first person. On some days, I manage to do that. On others, I don’t.

Over time, I’ve just attempted to keep focused on improving my ability to synthesize what I’m learning and ship every day. That often means making trade-offs on the “right way to write.”

I’ve come to make peace with those trade-offs and begun to accept this eclectic mix as my own.

Why we value brands

An interesting take on why we value brands – we value brands not because they guarantee great experiences but because they reduce the chance of a terrible experience.

That, in essence, is the power of the McDonalds golden arches. They may not signal a great meal. But, they sure as hell signal predictability. And, in times of change or novelty (think: travel), that predictability is worth a lot.

It occurred to me that the 4.5 star x 1000+ reviews combination on Amazon is the equivalent of the McDonalds brand when we’re shopping online.

(H/T: Alchemy by Rory Sutherland)

Electric screwdrivers and the right tools

We recently bought an electric screwdriver.

For whatever reason, I assumed that the cost of buying this might not be worth our occasional assembly and repair use case. Thankfully, after getting frustrated at the challenge of assembling some furniture (we moved recently), I checked that assumption and realized buying one was a no brainer.

If you haven’t used one yet, the difference is night and day. It was an instant 5x productivity boost.

While there’s a lesson in here in checking our assumptions, there’s a more important lesson in examining what tools we use on a day-to-day basis. The right tool can provide incredible leverage.

A game of giants and cruelty

Tim Urban, the wonderful blogger from “Wait but Why,” is back with 3 fantastic blog posts as part of his series on how to think about societies. This is an ongoing series – one I’d highly recommend. The first post starts here.

I was processing Tim’s third post yesterday when I saw this powerful Saturday editorial on the Quartz newsletter this morning.


A lawsuit filed earlier this week in the US shows it in chilling detail: The dehumanization of asylum seekers and migrants is routine in detention camps—and it doesn’t spare children. According to these children, guards shout at and threaten toddlers and babies; there is often not enough to eat, and clean water is harshly rationed. Children are crammed in sleeping areas too small for everyone to lie down, without blankets, in cold rooms where lights blare 24 hours a day, and frequent check-ins interrupt what little sleep they manage. Girls receive one sanitary pad per day during their periods, left to bleed through their pants and wear soiled clothes.

It’s in line with the directives of a government intent on turning cruelty into policy: Only weeks after it confirmed it would not give flu vaccines to families at border camps, the Trump administrationquietly suspended (pdf) delayed repatriation for severely ill children. America, in short, is ready to deport children with cancer.

Inhumanity, it seems, is contagious. In Italy, babies and children have been repeatedly kept at sea for days by a government that fears—hates, even—migrants, no matter their age. In Turkey, authorities are cracking down on the Syrian refugees that Europe didn’t want. Globally, more people have been forcibly displaced from their homes in the past five years than at any previous time in history, and more than half of the world’s 26 million refugees are children. Many are met with systematic dehumanization coupled with apathy in the places where they hoped they would be safe.

This suffering cannot be blamed on politics alone. There’s a silent majority that is allowing it to continue—not protesting, not calling our representatives, not taking to the streets. Hundreds of millions of us who keep going about our days as if children weren’t being treated as less than humans in our own countries. There’s a word for this: complicity. —Annalisa Merelli and Annaliese Griffin


Word.

Turn the phone off

A simple idea to greatly improve the quality of this weekend – turn the phone off for 24 hours.

Every time I do this, I appreciate the power (both positive and negative) of convenience. As I write every day, I get to the bigger screen to write my post for the day and check email, But, it is amazing how the absence of that little bit of convenience can change our behavior.

Inconvenience has its benefits.

Newton’s 3rd law applied to ideas

For every insightful idea, there is an equally insightful opposing idea.

“Many hands make light work” and “Too many cooks spoil the broth” are a great example of this. They’re both insightful in their own right and are a great example of the fact that the opposite of a good idea is often a good idea.

Their merit just depends on our context.

PS: Internalizing this idea would change the nature of online debate. :-)

Disjointed

On occasion, I find myself becoming aware of a feeling that I can only describe as “disjointed.” Things lack the usual amount of coherence and I find myself feeling unsettled more often than not.

Over time, I’ve realized that the first step to dealing with such feelings isn’t getting into solution mode and mapping out everything I need to do to feel better.

Instead, it is to start by acknowledging both the feeling for what it is and the fact that it might take time to resolve the knots I’m dealing with.

That acknowledgment tends to precede calm and stillness that, in turn, provide the space to explore the solutions I’m seeking.