Greener grass

As human beings, we are wired to viewing others’ lives, jobs, education and possessions with rose tinted glasses. The proverbial grass always seems greener on the other side. And, we generally assume it is something about the other side that makes the grass grow better.

While that is true sometimes, there are often two other reasons. For example, things often look great from a distance. It is only when we get close do we notice the less flattering details.

Or, more likely, the grass might be greener because it is mowed, watered and fertilized better. Most things worth their while take work.

Imitation to Innovation

Wired had an article recently about how China became a tech superpower by moving from imitation to innovation. Many of the observations in the article – especially that about the West being stuck in a perception that all China does is copy Western ideas – ring true.

But, this isn’t an article about technology.

Instead, it is to say that the process of moving from imitation to innovation is a principle that is widely applicable. Jack Welch used to say that copying their competitor’s best ideas was a key part of GE’s ability to innovate. GE’s innovation approach frequently involved copying the best ideas and tweaking them to suit their own style.

It works wonderfully well in personal development as well. Admire how someone stays organized, makes presentations or organizes a team? Copy them. Over time, you’ll figure out your own style.

Innovation is rarely a big leap we need to make. Instead, it is often a series of little steps we take that cause a cumulative step change in results – the first of which is generally imitation.

Kurt Vonnegut and Drama

I am reminded of a classic Derek Siver’s post on Drama where he shared a lesson from a talk by Kurt Vonnegut. I think of this post when I find myself over reacting to a piece of news or data.

Kurt Vonnegut contrasts the arc of the stories with that of our life. For example, here are two common popular story arcs – the Cinderella story and the common disaster story.

Kurt Vonnegut contrasts this to our life’s story arc.

You can see the problem.

As Vonnegut explains – “People have been hearing fantastic stories since time began. The problem is that they think life is supposed to be like the stories. So people pretend there is drama where there is none.”

This is partly why we invent conflict, fights, attempt to save the day, and over react to what happens to us. We create drama where this is none.

Or, as Derek observes, we try to make our life into a fairy tale.

Willingness to fall

If you’ve ever attempted ice skating, roller blading or skiing, you learn quickly that it is impossible to get good if you aren’t willing to fall.

In fact, learning to fall safely and get up quickly is a key part of any first lesson. Since you are expected to fall, you might as well learn to do it well. And, if you want to learn quickly, you better be willing to experiment and fall often.

As part of this process, you learn that willingness to fall is very different from willingness to fail. Failure, it turns out, is not the falling down. It is the staying down.

There’s a life analogy here somewhere…

No outbound marketing, promotion or hype

On his new podcast, Seth shared a story from a conference 20 years ago. They were going around a circle and introducing themselves. One of them was the co-founder of a then lesser known search engine.

He said – “My name is Sergey and I have this little search engine called Google. We don’t do any outbound marketing, promotion or hype. We figure that, one day, everyone will use Google. We also know that Google gets better every day. And, since it gets better every day, we are in no hurry for people to try us the first time.”

It is a profound way to think about your product.

However, I think it has just as much applicability in our lives. We can sometimes find ourselves in a hurry to meet that next important person (“network”) to get access to new opportunities.

But, if we acted on getting better every day, maybe there’d be no reason to hurry at all?

 

Co-authors

Every book has co-authors. These co-authors are spouses, kids, parents, editors, friends, heroes, and even other authors of the same genre – all of whom play pivotal roles in creating the final reading experience. Every author stands on the shoulder of giants. And, as is often the case, the most important shoulder tends to be that of the spouse.

Of course, the book is just a metaphor for life and every project we have the privilege to work on.

It is easy to forget this and get caught up in the “self made” myth. It is also easy to over estimate our capabilities and the roles we play on the journey.

This is a thank you to the many co-authors of this blog – with a special nod to that most important shoulder. I am more grateful than I can possibly express.

I hope you find time to send your co-authors a thank you this weekend as well.

Living in the present – in moderation

At the end of his book on timing – “When,” Dan Pink shared a recommendation on living in the present. He points out that living in the present may not the best strategy at all times – despite the advice of spiritual gurus.

Instead, he suggests that we’re better off integrating the past, the present and the future as we live our lives.

I thought that was a profound insight. And, it is one I am beginning to stumble upon myself as part of my journey to engage with engagement/mindfulness. There is undoubtedly a place for living in the present. But, spending time reflecting on what happened is a source of great learning. And, identifying with our future selves helps us move forward with purpose.

I read once that zen masters believe that the essence of zen is doing one thing at a time. That’s increasingly where I find myself ending up. There’s a place for some reflection, some day dreaming about the future and getting things done in our lives. They co-exist and, in moderation, balance each other out.

The key, I find, is to make peace with the process of balancing and to be fully engaged with it – one thing at a time.

Who sends you email?

My Gmail account gets two kinds of emails – emails from brands and cold emails from people I don’t know.

This wasn’t the case when I first set up my Gmail account 12 years ago. A key part of the value proposition back then was to hear from friends and family without having to worry about storage. Now, that happens almost entirely on Whatsapp.

As a user, I can feel a difference in my connection with my gmail account. This is especially the case because I can contrast it to my [at] rohanrajiv.com email account – the default “reply to” email account for this blog. I look forward to every email on that account and it fills me with nostalgia about what email used to be. It is a dying breed.

Of my two remaining use cases (brands, cold emails), I suspect brands is the dominant use cases for most people.

That, then, brings forth a few interesting questions – would email, the product, be different if it was designed for communication with brands? For example, is there value in the “promotions” tab? Is there a better way to display sequenced offers? Could subscriptions (the more personal version of emails from brands) be given a separate, more personal area? Could ads be redesigned to better suit this new medium?

Email still remains one of my favorite mediums for communication. But, the design of most personal email clients seems to reflect use cases from a decade ago. It may be time for a rethink.

How much of your job is sales?

How much of your job involves –

  1. Persuading executives to fund your projects?
  2. Inspiring cross functional team members (who don’t report to you) to help you achieve your goals?
  3. Evangelizing your projects and teams across the organization?
  4. Attracting external talent to come work on your projects?
  5. Gathering support for key priorities from other teams?

Of course, this list doesn’t even count time spent trying to get actual customers pay for your work.

In workplaces with lesser hierarchy and more network based work, more of us spend more of our time in sales than we realize. (This isn’t the aggressive “always be closing” type of selling we picture. It is a softer, subtler version built on attunement, buoyancy and clarity. More on that another day.)

And, yet, it is likely we don’t spend much time strengthening our selling muscle. Nor do we realize how strong this muscle actually needs to be.

The first step, then, is for us to appreciate the importance of selling to our success.

With this acceptance will come change..