Why over-communication matters in a period of change – “It is difficult to get a person to understand something when their salary depends on them not understanding it.”
It is also a helpful reminder to not take it personally if something you’ve been working hard to communicate isn’t landing as yet.
Incentives are powerful.
“When someone says something is ‘good for you’ when it is also good for them and when they don’t face the downside of the decision, it is likely not good for you.” | Nassim Taleb, Skin in the Game
The underlying structure of incentives in a system are more powerful in driving behavior than the individuals within it.
When in doubt, look for and understand the incentives.
PS: While this has powerful implications in business – whether you are hiring consultants (“extend our contract – it’ll be good for you”), bankers (“do the deal – it’ll be good for you”), or real estate agents (“buy the house – “it’ll be good for you”) – it turns out to be perfect when examining our motivation as friends and parents as well. Is what we’re saying good for them or good for us?