The main beach at the Thai island town of Krabi has 6 Indian restaurants within a 100 metres of each other. That’s quite a number for a town of that size. What astonished me was the enthusiastic salesmanship outside the restaurant and outstanding customer service in the two places I visited. In isolation, this is amazing as I am fairly sure the same restaurants in India would have had forgettable customer service.
Add context to it, though, and it makes sense. Between the 6 restaurants are many many Thai and western restaurants run by equally enthusiastic staff. The customer service bar is high and every one needs to step up their game to survive. The staff at these restaurants don’t think of what they’re doing as special. That’s just the norm to them. It is what they need to do to survive. And, perhaps most importantly, it is what “people like them do” in Krabi. Their tribe just gets customer service.
So, what do people like you do? What are the tribes you are a part of known for?
If you are striving for personal change, perhaps you should stop punishing yourself for your seeming inability to do so and focus on joining tribes that are known for what you are striving for. If you want to get fit, make friends with people who exercise.
The most powerful change is one of culture.
A Learning a Day 