Only you can take care of yourself..

There were 2 things that crossed my mind today –

1) Think like a man of action, act like a man of thought.
2) Only you can take care of yourself..

PS: 2 may sound simple but think about the number of times we may have let go of our personal second thoughts/sacrificed hunger/peace of mind etc and it’s probably easier to see what I’m talking about.

Starting the day w/learnings, impact goals, blessings and dreams etc

Here’s a new habit that has greatly improved my mornings. As soon as I get to the office, I take out the notebook I have on my desk and jot down the following –

1) Learnings from yesterday: This is for reflection, of course – primarily work focused..

2) Impact goals: These are goals that I hope to achieve during the day. ‘Impact‘ is an a-connect value that resonates very very well with me. So, the goal of every goal is to make a dent or atleast aspire to do it better than ever before!

3) Die by midnight: If today was my last day on earth, what would I do?

This is both inspirational as well as a humor factor for eg: If I have football on the agenda, then atleast I die fit.. ;)

4) Blessings: I try to jot down 5 on a ‘statue‘ day, but on most days I find around 8-10 blessings I am really grateful for. :)

5) Dreams: I realized that work can get you into an immersive daily cycle and this sometimes could result in a loss of the big picture – who I am, what my big dreams are. So, it is a note to myself every day as to what the big picture is..


This typically takes 1 page in a small-size notebook and greatly helps get me going at the start of the day. Maybe it could help you too.. :)

Morning for execution and night for creativity

By now, I’ve become a fan of both! I used to be a night fan till recently. Thanks to many books and full time work, I’ve had to shift to being a morning person and while I’m generally up only around 7 or 730, I still see the benefits.

Morning:
Morning, to me, is the time when ideas become actions! It is the time for execution. For eg: I wrote out 10 blog posts on my palm on monday morning, I’m writing this down on the bus as well.

Simply put, I would wake up in the morning on most days as it is more productive!

Night: Night works very well for me for many a creative task. Examples are visualizing a presentation or meeting, For example: I remember I that most of our best ideas for Sparkz(a talent show I helped organize) came in the middle of the night and I also clearly played out the night during which the whole show played out in my head.

This sort of explains why entrepreneurs work late in the early days as its vital for creativity. I find it useful for simple allotment of tasks. If there is something creative I need to do, I generally put it for the evening and anything that needs action happens 1st thing in the morning!


Still discovering the benefits of this! :)

Thanking god for the little things..

As you might remember, the head of a company survived
9/11 because his son started kindergarten.

Another fellow was alive because it was
His turn to bring donuts.

One woman was late because her
Alarm clock didn’t go off in time.

One was late because of being stuck on the NJ Turnpike
Because of an auto accident.

One of them
Missed his bus.

One spilled food on her clothes and had to take
Time to change.

One’s
Car wouldn’t start.

One couldn’t
Get a taxi.

The one that struck me was the man
Who put on a new pair of shoes that morning,
Took the various means to get to work
But before he got there, he developed
a blister on his foot.

He stopped at a drugstore to buy a Band-Aid.
That is why he is alive today..

Now when I am
Stuck in traffic ,
Miss an elevator,
Turn back to answer a ringing telephone …
All the little things that annoy me.
I think to myself,
This is exactly where God wants me to be at this very moment..

Next time your morning seems to be
Going wrong ,

You can’t seem to find the car keys,
You hit every traffic light,
Don’t get mad or frustrated;
It may be just that God is at work watching over you.

May God continue to bless you
With all those annoying little things
And may you remember their possible purpose.

WOW! Thank you Mom for forwarding this! :) I loved it..

Take ideas down..

So you had a flash of brilliance and found a solution to a pressing problem, you just thought of the ideal gift for a special one, you just had a really cool idea to improve the quality of your life..

That’s all great..

Now TAKE IT DOWN! :)

The number of times I’ve had to tell myself this..

Finally, I’ve started capturing ideas whenever they come by on my phone. It’s nice to have a capture all system so we avoid the ‘Oh damn.. I had thought of something‘ moment that tends to only annoy us!

Take your ideas down – and never worry about forgetting anything down again. :)

Errors do matter and carelessness does count..

It just tells people that you don’t care about the details. Being a visionary leader does not excuse anyone from making the small mistakes.

The devil is in the details and this often means compromising on quantity to ensure quality.

Are we doing a constant quality check?

Are we actually being leaders in our own life and evaluating what we are jumping into?

Why Starhub and Singtel make their customers wait 1-2 hours before picking up the phone..

I think the stats would read something like this –

Out of 100 who actually make the attempt to call to ‘Customer Service‘-

80 of them give up mid-way (generally after 30-45 minutes)

20 of them actually try to make it through (This is w/ reference to Pareto’s ‘Law of the Vital Few’)


Now, Starhub has taken to this to a whole new level. Among the 20 people who do call..

16 people are met with a new brand of customer service operators who have no idea about what to do except read a bunch of FAQs from a manual.

4 people actually get what they want. (Again, thank you Pareto).


So I’m estimating 4 out of every 100 subscribers actually get the service they need after 1-2 hours of waiting time.

Presenting the power of a tri-opoly, ladies and gentlemen!

*Starhub, Singtel and M1 tripolize the Singapore telecom market.