The work is not done when ‘send’ is clicked

In this world dominated by email, email has become synonymous to work.
What is often forgotten is that, unless you are a customer service rep, the work is not done when ‘send’ is clicked.
No, the work is done long before. Clicking ‘Submit’ or ‘Send’ doesn’t count. That’s just signalling that it is show time.
It is similar to a presentation or a play or a football match – the real work is not getting on stage and performing. The real work is the preparation that gets you in well enough shape to perform.