It’s the process, stupid!

I was giving further thought to why I was making the silly mistakes I’d mentioned in this post.

And I realized that it’s the absence of a process that is the problem. This task, for example, involved sending a few emails and small mistakes in these emails are easy to make.

A simple example of how that could be avoided is by creating a simple checklist system for such a task that I refer to at every point. In my current mode of operation, I am working from memory and when that happens, we go into auto pilot and tend to lose the alertness that would accompany doing such a task otherwise.

The best thing about a process is that it can be replicated. Just doing a good job with something can’t.. and we’re much better off making a system than doing a good job because the latter simply means we will be stuck with it for the rest of our lives without a hope of passing it on..


I love holidays! They give you so much time to think.. which would normally never happen. Believe it or not, I have a queue of such thoughts to be translated to blog posts that I’ve put down. :) Would never happen during normal busy times..