What should Volkswagen do? – Part II – MBA Learnings

I’d shared a framework we discussed in a crisis management class 3 weeks ago – a few days after the Volkswagen emissions debacle came out in the press. I thought it was time for part II. I woke up to the following paragraph as part of my “Economist Espresso.” “Volkswagen’s boss in America offered a … Continue reading What should Volkswagen do? – Part II – MBA Learnings

What got you here won’t get you there – MBA Learnings

I’d started a collection of content subscription projects via this blog between 2009 and 2013 – “good morning quotes” on week days, “book learnings” on Sundays, “Monday learnings” on Mondays (this was one I actively participated in vs. initiated) and “Real Leader interviews” every fortnight. All this worked just fine for a few years. They taught me a … Continue reading What got you here won’t get you there – MBA Learnings

An alternative to traditional tier based evaluation systems – MBA Learnings

Incentives drive behavior. This is so much the case that our “Leadership in Organizations” Professor repeatedly stated that incentives are among the strongest levers to changing culture. And, as we discussed incentive systems, we discussed the issues with the traditional tier based evaluation systems. Most companies have some variant of a system that grades people above … Continue reading An alternative to traditional tier based evaluation systems – MBA Learnings

Digging into my first year process – MBA Learnings

A few months ago, I wrote a letter to an incoming MBA student a few months ago in an attempt to help incoming students prepare for their 2 years at school. It was my attempt at providing a framework with which to approach this 2 year journey. I tried staying away from specific advice in that post as the … Continue reading Digging into my first year process – MBA Learnings

Warmth and Competence – MBA Learnings

Source: HBR We discussed the tension between “Warmth and Competence” in the first week of classes at school. The HBR article that this chart is taken from has an apt title – “Connect, then Lead.” The thesis is – start with warmth and prioritize demonstrating warmth over competence. High warmth and high competence inspires admiration while low warmth … Continue reading Warmth and Competence – MBA Learnings

1 line checkouts are much better than multiple line checkouts – MBA Learnings

A few weeks ago, I wrote about why queues form. The one line answer is that they form because of statistical fluctuations and dependent events. The concept is simple – if your presence at a meeting is dependent on the previous meeting and the average time in the meeting is variable, it is likely that you’ll have … Continue reading 1 line checkouts are much better than multiple line checkouts – MBA Learnings