A close someone had set up a meeting with someone she’d never met to discuss potential career opportunities. These kinds of meetings tend to be uncomfortable for most people. So, she got to their meeting point well ahead of time. As she was waiting, she decided to ask the person she was meeting what kind of coffee they’d like. A few minutes before their meeting time, she got on the queue and bought coffee for both of them.
Now, by the time the person came, the coffee was hot and ready. They skipped the awkward small talk while standing in the queue and ended up having a really nice discussion.
Would they have had a good discussion even if they spent those 5 odd minutes in the queue? Probably. But, did doing this help? Absolutely.
Sometimes, small amounts of thoughtfulness can make a big difference in changing the environment and showing that you care. And, these opportunities to be thoughtful are rife in every day interactions. Consider how many times you have met people for coffee. I certainly found myself reflecting at the many missed opportunities in the past where I could have done something like this.
In the long run, we don’t always have the opportunity to do big things for people. But, we almost certainly have the opportunity to do small things with extraordinary care.