Never EVER Skate Around a Problem

3 weeks ago, the audible app on my iPhone threw up an error resulting in me having to re-download the books I’d read.

This may sound like no big deal but is in fact a massive deal for me. I lost 20 bookmarks I’d marked from ‘Thinking, Fast and Slow’ by Daniel Kahneman. A bookmark is a big deal for me as every bookmark is a potential learning story, either to be used for this blog or for stories for a different weekly learning system I contribute towards. As a result, I read books with 2 questions in mind – Is there a learning here I can apply? and Is there a story here that I can share?

Now, Thinking Fast and Slow was an 18 hour book that I didn’t enjoy so much so there was no way I was going to get those bookmarks back. I was very upset. And here’s where I made an error in judgment – I just ignored it, downloaded the other books again and continued as if nothing happened.

Over the last 3 weeks, I’ve been marking out many fascinating stories from the book called ‘Talent is Overrated’ by Geoff Colvin and also from ‘Start with Why’ by Simon Sinek. I finished the former and am three quarters way through the latter.

But, just as I switched on the app an hour or so ago, the same error re-appeared.

I was aghast.

I immediately wrote to Audible’s customer support. I’ve had a wonderful experience with Audible in the past and they didn’t disappoint as I received a reply within minutes telling me that the latest version of the iOS just deletes content from third party apps when it runs out of space! They were working on updates to solve this issue but for now, I’d just have to watch out. Trust Apple to come up with such an update with no clear message/communication/ability to prioritize what should be deleted and what shouldn’t.

That’s when all the pieces came together. Both times I had recorded ‘Real Leader Interviews’ on my phone and that meant it ran out of space very quickly and responded by deleting my books (and hence, my bookmarks).

Image Source

Could this have been avoided? Absolutely. Had I chosen to dig deep 3 weeks ago, I would have realized this and just removed some of the other space wasters.  I could have taken a screenshot of the list of book marks as they include the timings as a back up even.

Choosing to skate over the problem has just caused a lot of heart ache and unnecessary pain. I have a very high tolerance for first time mistakes. They are very positive and are always learning experience. Mistakes such as these are just born out of stupidity, negligence and laziness. Mistakes like these are failures born out of errors of judgment and these never help. I’m pissed.. and there’s only one person to blame.

Anyway, it’s time to take a time out, freshen up again and get back to work on my book learning.

Never EVER skate around a problem. Lesson learned.